Dear Airbnb ,
We are receiving incorrect payouts ? - where do i send my invoice for the balance ? as this is against EU consumer Law.
Kindly note that we are Business Hosts selling Accommodation Only on your platform
We do not sell transportation in combination with the rental / accommodation services and as such do not offer travel packages on your system. Therefore we are not at fault if the guest cannot make it to the property by bicycle/ taxi / plane , walk or any other means. Kindly note that our confirmed reservations have been securely held for a long period of time and could have been rented to other prospective local or foreign guests had we not held them securely.
If a guest is local or foreign , living in Malta or not , are to make their own way to the property on check in day.
The properties advertised on the Airbnb platform hold a strict 50% cancellation policy chosen by us and agreed to by each and every guest as a legally binding contract of sale.
The properties advertised on your platform hold a strict 50% cancellation policy chosen by us and agreed to by each and every guest as a legally binding contract of sale.
if guests cancel prior to check in , we are entitled to compensation of 50% of the total - ( with the exception of your fees for the booking )
If we are not paid we will invoice you accordingly.
Customer Support representatives are hiding their true full names or identities on all Host complaints under this subject ? We hosts should subscribe to form a class action Lawsiut . If there are Host owners who wouldl like to join , pleaase subscribe to this post so we can find a way to share contact information and join up as a Host Union of some sort
