Aggervise guest Violent attack

[Dale711]

Bonjour hosts,

Very saddest experience and sound crazy, but it's happening on us!

Begin this week, we receive an instant booking 18 nights from M.

During his check-in, he was unpleasant, unwell behaviour. We decided to refund his payment and

explain the reason why we can't host him.

He left with exasperation, disturb the neighbour and hit the door.

After two days, he returns to attack my partner at the home building entrance.

M punches into my partner nose, he uses a knife cut on my partner face about 7cm deep.

My partner falls on the street, blood over the body.

M continues the attack, kick on my partner head.

My partner fainted.

During those times, M has stolen my partner handphone, apartment keys, some cash and building security badge.

My partner has an accident in 2015, since then he is a handicapped person, that why he can't defend himself.

At present, my partner is safe, but he is weak and can't eat because of his face injured. hurt

We would like to share our miserable experience.

We wish all hosts happy hosting, stay safe and take care.

Thank you,

Dale and Dan  

[Robin4]

@Anonymous 

Andrew, my eldest daughter is gay, she is in a lovely relationship that is full of success. This, in a small part has seen us attracted a higher than average percentage of gay guests. Their reviews seem to serve as a beacon for others in the same sex community. Our listing appears to stand-out as a same sex 'pedestrian barrier' on the freeway of life. They are all wonderful guests, extremely respectful of their surroundings, have a great sense of humour, and always welcome to walk up my driveway again!

Andrew, what @Dale711  offers should be a safe personal environment to him, just as mine is to me. It should be up to Dale and Dan to control and oversee who they invite into that environment of theirs, but unfortunately Airbnb have removed the framework for them to do that.

I don't often disagree with you Andrew but, for you to suggest that Dale and Dan should employ security guards to vet who enters their premises simply to make up for Airbnb hiding behind an anti-discrimination clause that has nothing to do with the safety of their hosts or guests is really, not a good judgement call on your part. The sole motivation of this clause on Airbnb's part is to amass bookings, and unfortunately Dale and Dan, although they have over 600 reviews have lost the ability to make that judgement call....... and Andrew, I don't think they can be blamed for that! 

Cheers.......Rob

[Anonymous]

@Robin4  Based on a glimpse at some of Dale and Dan's listings, it is not my impression that their offering is specifically targeted at the gay community. It certainly would be possible (and profitable!) to operate a hostel exclusively for gay-identified or queer-friendly guests, but generally one would use much different wording and imagery to convey this. Rather, the fact that the 12-bed (?) dorm (available only 9 pm to 10 am) is billed as Male Only - and is billed as the cheapest accommodation in central Paris - suggests that the hosts are aware that they are catering to a potentially rough crowd and can't guarantee the safety of female guests in a shared room. I'd also expect a portion of the guests who choose this environment to do so because their religious beliefs oppose mixing of genders - which does not automatically suggest a safe refuge for gay or gender nonconforming guests.

I am not here to victim blame Dale and his partner for not having a security guard in their house, nor did I ever make any suggestion that they shouldn't have turned away a problematic guest. But there are valid reasons that similar inner-city budget hostels - as well as many LGBT gathering places such as bars and clubs - either employ security staff or have protected entry systems, both for the protection of their owners and their guests. Obviously this would be irrelevant to a private guesthouse in a small rural town, but the range of things that can come up when you have a disparate group of male strangers in a €10 per night flophouse in would require a different approach than you get to take with your quaint little studio. I don't know what the best answer is for these gentlemen's specific property, but  in light of this awful incident I do hope they are not relying solely on Airbnb to defend themselves and their guests against volatile and potentially violent guests as well as non-guests. 

And with all due respect, do you really think having a gay daughter makes you somehow more attuned to LGBT concerns in European capitals than I am as an actual queer person in Berlin? 

[Quentin163]

I'm hear what happen from the local news " Airbnb guest attack host at the Paris street".

I'm sorry for yours terrible experience. I'll act the same, when I feel unsafe or uncomfortable,  I  will definitely reject and cancel his stay, refund payment to the date which is not stay, sent him out as soon as possible from my home.

Imagine if we have kids or family members at home, we can't allow unwell behaviour guest stay in home, beside the person who's attack you is going to stay for 18 nights with yours and other guests.

Who's know what happen if he can't go along with other guests and may be even worst incident happen.

Please let us know if yours need any help, we are not too far from your home, we can drop by in any times. Please be careful, as this person is still on the run from local authority.

I sincerely hope yours safely and wish Dan get well soon :  )

[Dale711]

Salut Quentin,

Thank you very much

Stay safe and Take care

Best Wishes,

Dale and Dan

[Cormac0]

@Dale711 

Your physical injuries will hopefully heal themselves but it’s the phycological injuries' you will potentially carry for the rest of your life, the simple fact is that this reprobate could have kill a defenceless man, and then what would we hear from Airbnb more old guff "our thoughts and prayers etc".

THIS IS NOT GOOD ENOUGH.

That time has long since passed that the governments of each country needs to step in and regulate the STR business in the same way that STR companies regulate hosts.

It should be made compulsory that Guest produce a passport, finger and iris ID before they get an "Airbnb passport" to stay in our accommodation. After all Airbnb et al claim to be technology companies and this should be a piece of cake todo.

This was done in the Republic of Ireland with regards to social welfare and PPS numbers and overnight thousands of frauds were exposed or people did not turn up as they would have been identified as frauds.

This technology is readily available it just requires the will to implement it.

[Anonymous]

@Cormac0  Introducing a passport requirement at a time when more people are forgoing international travel seems counterproductive. In the United States, for example, only 42% of the population has a passport. 

Verified ID is deeply flawed, but I'd be in favor of allowing all hosts (not just IB) to set it as a requirement -  before we go scanning eyeballs.

[Laura2592]

Given that the first question Airbnb now asks guests after check out is if they felt "safe" I wonder where hosts can go to describe something like @Dale711 and his partner have experienced. But I guess host safety, like many other basic rights that are not given much consideration when we open our homes, is not of primary importance to Airbnb stats or bottom line dollars.

My wishes for your partner for a speedy recovery. I would tweet this all over the Airbnb Twitter with pictures of the injuries if you have them. 

[Anonymous]

@Laura2592  I hope this guest is swiftly banned from the platform, but unfortunately it would be very easy for someone like this to create a new profile or appear as a group member in someone else's booking.  Airbnb can, and should, set a a higher bar of entry for new accounts, but it would all be for naught if all this just fed back into the delusion that it's somehow "safe" to let strangers from the internet into your home.  How many horrible incidents - property destruction, emotional trauma, physical injury - could have been prevented if Airbnb hadn't seduced hosts with a false sense of security?  A Host Guarantee that seldom pays out, security deposits that don't exist, a customer service line that isn't there when you need it, and hundreds of millions of dollars' worth of touchy-feely ads, all empty promises calculated to persuade hosts that it's a low-risk, high-trust operation.  

In reality, it's unwise to do anything on AIrbnb that you wouldn't do on Craigslist. That was always the case; it's just a bit more obvious these days.