The AirBnB COVID19 25% Reimbursement Criteria policy should be updated to include reservations that mostly fall within the March 14 to May 31, but started just before March 14. Why is the checkin date more important than the majority of the stay falling within the dates of concern? It appears the policy is geared more towards short term stays but ignores the adverse affect that the policy has for long term stays.
USE CASE
Current AirBnB COVID19 25% Reimbursement Criteria, WITH RELATED GUEST CANCELLATION INFO IN ALL CAPS:
1) The guest's cancellation was related to a COVID-19 extenuating circumstance. MY GUEST NAMED JAMES HAD TO RETURN TO THE UK DUE TO COVID19.
2) It was canceled by the guest on or after March 14, 2020. JAMES CHANGED HIS LAST DAY OF THE APARTMENT RENTAL TO BE APRIL 8, 2020, INSTEAD OF MAY 5, 2020.
3) It was booked on or before March 14, 2020. JAMES BOOKED ON JAN 2, 2020.
4) The check-in date was between March 14 and May 31, 2020. JAMES CHECKED IN ON FEB 28, 2020
The current check-in date criteria makes sense for short-term rentals. But for long-term rentals (greater than 60 days), it makes more sense for the criteria to be based on the majority of the stay to fall between March 14 and May 31, 2020, especially if the check-in date was only a couple weeks before the current March 14 cutoff. Without this adjustment to the criteria, a large number of hosts that have long term rentals during this epidemic will lose a huge part of their income AND will not qualify for the 25% reimbursement simply because their long term rental started just a couple days before March 14th.
