AirBnB stole $5,000 from me

Mark4166
Level 1
Waltham, MA

AirBnB stole $5,000 from me

I've been a super host for 6 years.  I manage 50 listings by myself.  

 

AirBnB stole $4,828.17 from my payouts "by mistake" and have not responded to any of my support messages asking what is going on.

 

It has been over a month and they refuse to give my money back to me.  Incredibly terrible support and borderline criminal activity.  

1 Reply 1
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Mark4166

 

I'm sorry you've not been able to find a solution to this so far! Have you made any progress since you posted here or is it ongoing still? Could you expand a bit on what happened and how maybe, so we can try to help? 

 

Thanks, 

 

Emilie

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