I received the following message in response to this post:
Hello Joshua,
I'm Vincenzo from Airbnb.
To deactivate your listing you can consult the following link.
How do I snooze, unlist, or deactivate my listing?:
https://www.airbnb.com/help/article/476/how-do-i-snooze-unlist-or-deactivate-my-listing?locale=en
After that, I kindly ask you to inform your guests that you will no longer be able to host.
Finally, contact us by listing the confirmation codes for the reservations to be canceled, without penalty.
With regard,
Vincenzo,
- I’m unsure if this means that I can snooze my listing until further notice, without penalty. Or if it means that I can only cancel bookings without penalty if the cancellations fall within the COVID-19 no-penalty cancellation period. Ideally, I’d like to cancel all of April and possibly May without penalties. What is your interpretation of Airbnb’s response?