Anyone else getting error messages when trying to contact airbnb? The phone wait time is ridiculous?

Tammy339
Level 1
Palm City, FL

Anyone else getting error messages when trying to contact airbnb? The phone wait time is ridiculous?

I keep getting this : 

An Unexpected Error has occurred.
  •  
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 37FF74E2.

    Click your browser's Back button to continue.

 
4 Replies 4
Helen3
Top Contributor
Bristol, United Kingdom

I appreciate it is frustrating but we are in the middle of an unprecedented pandemic @Tammy339 

 

Is there anything this forum can help with?

Sure can you tell me why our reviews by past guests aren't showing up and they're domestic, not international and they're sending me messages without even being prompted that they left a review but can't see it. 3 in past month now. As a superhost for the last 5 years, this is troubling and no it's not because of a pandemic. I had guests, They left reviews. A+B should =C- a review. Not an excuse.

Tammy339
Level 1
Palm City, FL

I just got an error code when I tried to join a community conversation.  37FF74E2.  Error code number. Said to contact system coordinator. Can't imagine I can do that as I can't even get regular support. 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Tammy339, is this still occurring? 

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