Has it ever happened to you that you book a place for a long term and shell out the equivalent of approx $2,500 (CAD)/ GBP 1600 / INR 1,50,000 and all you expect is that the place is same or accurate as described in the description, photos and the captions of those photos? Further, if the facility advertised as en-suite turns out to be separate on a different floor altogether while the en-suite has a common entrance and is sued by another guest (who is not from airbnb)
Is it a minor impact point for Air Cover? Because thats exactly what I was told that say if a washroom is completely different, smaller missing a bathtub and a cabinet then thats just minor. Live with it or cancel and get a refund of $38 CAD or else if the host allows we can give you more or if he has a better place then we can ask him to arrange it for you.
Not to mention the person on the other side of the line doesn't recognize the currency I paid in but makes it a point to say whatever that is (although airbnb officially supports it and have a website domain in that country) and says enjoy your stay as a guest in this country without realizing that I am not a guest in this country. While many may not agree, but I have to let it out, I felt discriminated against right there.
Not that I can do anything now but I would like to see if most people agree that this is normal then I will change my expectations from airbnb at the very least or look elsewhere for further stays as it will save me the hassle a lot.