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Booking problem

‎14-02-2022 09:33 AM
Eryl1089
Level 2
Pontllyfni, United Kingdom
‎14-02-2022 09:33 AM

Booking problem

Hi. A guest is having problems booking.  For some reason airbnb won't let her. I've sent her a pre approval but it still won't allow her to book. Anyone else experiencing a similar issue? Thanks

‎14-02-2022 09:33 AM
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2 Replies 2
‎14-02-2022 09:59 AM
Helen3
Top Contributor
Bristol, United Kingdom
‎14-02-2022 09:59 AM

The best thing to do is suggest the guest calls Airbnb. It could be an issue to do with their payment, they haven't uploaded their ID or any number of reasons @Eryl1089 

‎14-02-2022 09:59 AM
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‎14-02-2022 10:43 AM
Eryl1089
Level 2
Pontllyfni, United Kingdom
‎14-02-2022 10:43 AM

Thanks ever so much Helen. Unfortunately they have now booked somewhere else.

‎14-02-2022 10:43 AM
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