Cancellation Policy does not reflect resort requirements
15-04-2021
09:53 PM

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15-04-2021
09:53 PM
Cancellation Policy does not reflect resort requirements
Hi - I am a new host and want to list a unit inside of a resort property in Mexico. The resort has a cancellation policy of 100% refund if requested 90 days prior to arrival. Unfortunately, this is not an option I can select when listing my property. Has anyone dealt with this situation and do you know how to address it? The only other option is for me to show a STRICT CANCELLATION policy which potential quests would see as zero refund after they book. Would appreciate insight if you have dealt with this situation.
15-04-2021
09:53 PM
2 Replies 2
15-04-2021
10:28 PM

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15-04-2021
10:28 PM
Why does you cancellation property need to be the same as the one from the resort ?
If you are the owner of the accommodation i assume you can choose your own cancellation policy..
BTW The "strict" cancellation policy does not mean there is no refund at all.
All policies are listed here:
15-04-2021
10:28 PM
15-04-2021
10:39 PM

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15-04-2021
10:39 PM
Because I am bound by the resort rules of use of the unit which includes bookings and cancellation policies. I have a fractional ownership. It's similar to a timeshare, but inside of a very large resort and the guest is treated as though they are an owner with access to all of my owner privileges.
15-04-2021
10:39 PM

