I am wondering how much of a percentage I should charge a host if we do not take the bookings but do:
-Cleaning
-24 on call Guest Support (all of our homeowners live out of town, so we provide guests with 24 hour assistance) example: early/late check in/out, all questions about the property, issues with entry/wifi, maintenance, etc..
-24 hour on call handymen
-Introduction email to guests
48 hours before their check in we email the guests with local events, attractions and instructions on entry of the property.
-Supply monitoring and delivery of supplies to unit
-Trash and recycling (cleaners take out if it lands on the day we clean it)
-Damage reports
Currently I am charging the homeowners $25 per booking for all of the above and we keep the Cleaning fee.
Any help would be greatly appreciated!
Melissa
Melissa Kubin