I would like to reserve Aurora pool villa Cha-um Thailand du...
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I would like to reserve Aurora pool villa Cha-um Thailand during 21-25 April 2025.
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This is the question for those of you who are co-host or use co hosts. It appears that guests see the phone number of the main host, not the co host. If a guest decide to text or call, they only have the host's info. It does not happen often but when it does, the host is not always able to attend to it immediately, precisely why they have me. Is there a way to display the co-hosts phone number instead?
Hey @Inna22 I hope you’re well!
Guests will always have access to the number of the person who Airbnb expect them to be interacting with the most for their trip, usually the primary host.
I’m the primary host on the majority of the listings I co-host so no problem- but for the ones where I’m just a co-host, I’ll always put my contact details in a message for guests so they don’t end up contacting the primary host/listing admin.
If you’re not the primary host on your co-hosted listings, I don’t know that there’s a workaround on the platform.
Hey @Inna22 I hope you’re well!
Guests will always have access to the number of the person who Airbnb expect them to be interacting with the most for their trip, usually the primary host.
I’m the primary host on the majority of the listings I co-host so no problem- but for the ones where I’m just a co-host, I’ll always put my contact details in a message for guests so they don’t end up contacting the primary host/listing admin.
If you’re not the primary host on your co-hosted listings, I don’t know that there’s a workaround on the platform.
@Paul1255 good idea, I will end the messages with my number. Although it is best they communicate through the platform anyway
Is there any way to have to cohost be the primary contact