When will AirBnB have the simple courtesy to inform its hosts by email every time you decide to extend the extenuating circumstances deadlines. I have just received a cancellation for a stay starting 13th August and now see you have extended it to 15th August. You obviously informed the guests, but couldn't care less about informing the hosts - shame on you! At least Homeaway communicates with us properly - so we know what to do next...(after 8 years as an Airbnb host...)