Contacting a potential guest to let them know that you can accept their booking ,after refusing it.

Lynda360
Level 1
Wells, United Kingdom

Contacting a potential guest to let them know that you can accept their booking ,after refusing it.

I had an inquiry which I had to refuse now I find that I need to contact the potential guest to ask then a question

3 Replies 3
Helen3
Top Contributor
Bristol, United Kingdom

If the booking inquiry hasn't expired just message then in the platform @Lynda360 

@Lynda360  It should still be possible to contact the guest through the original message thread and invite them to reserve.

Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

@Helen3 @Anonymous Thank you so much for helping out. 😃

 

@Lynda360 Did you manage to get it sorted in the end? If you need more help let us know!

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