What hosts are saying

    I had my first (really long, 45 days) listing, and I thoroughly checked what i could after the listing on the damage since I was a bit skeptical that the guests are careless. Airbnb Host cover is valid if you report in 14 days, and absolutely does not car... Latest reply by Laura2592
    Dear Fellow Hosts, Curious about the how I ended up with a 4-star overall rating when everything was 5-stars. Maybe someone can explain, as I've no idea. I attached a couple of screenshots for reference. Maybe I'me being judged against some mystery criter... Latest reply by Huma0
    • Screen Shot 2021-05-06 at 4.48.08 PM.png
    • Screen Shot 2021-05-06 at 4.48.19 PM.png
    • Screen Shot 2021-05-06 at 4.48.32 PM.png
    Why is it that we rate guests on 3 criteria and the average is their rating BUT guests can give you 5 stars on each if the 6 criteria but still give a 4 star overall???!!! Makes no sense! Hosts' ratings should be an average just like guests. @Airbnb how m... Latest reply by Breighana0
    Hi everyone,So, about reviews and ratings, I've had this happen three times now. Overall rating 4 stars, yet each and every category is 5 stars, with no complaints listed in the public, nor private review. How does that even make sense? You would think ... Latest reply by Gillian166