Did you have any luck getting a new coupon issued?
I didn't...
They continue to thank me for my understanding (I'm not being understanding at all) but keep reiterating that they can't reinstate. I've suggested they issue a new one several times.
Host cancelled after it expired and 3 days before I traveled. No chance to rebook as it had expired.
It's just a dumb decision. It was only $100. It was a Superhost coupon (surely retention of Superhosts is a KPI). I've generated thousands of dollars for them in service fees over the years. The booking I was making would literally cover the $100 in fees.
And they have eroded years of goodwill.
Makes zero sense.
Oh well...
Hope you had better luck.