Covid cancellations

Marco3172
Level 1
Montreal, Canada

Covid cancellations

Airbnb just refunded a guest in full even when they cancelled AFTER Check in. That claimed Covid reasons and we were left hanging without pay. 

does anyone share the same frustration with Airbnb?

1 Reply 1
Huma0
Level 10
London, United Kingdom

@Marco3172 

 

What were the 'COVID reasons'? Did the guest contract COVID or was it something else?