Experience With Co-Hosting

[Zachary156]

Hi! My Fiancé and I are wanting to start into Co-Hosting and we have a good understanding of the basics for what it requires knowing that each host might require/have different needs based on their business. We each have many years in the customer service industry and understand hospitality that is required. 

My question is where do host like to find their Co-Host and what do they look for in a Co-Host? The good and the bad! I have messaged Air BnB owners local to me to gather information on what will help them become a better host but I want to expand my question and connect with other host.

If you're a Host and have Co-Host or are looking for Co-Host, lets connect!

Thanks!

[Lisa723]

@Zachary156 it's hard to find a good co-host. As a remote host, I look for someone who is local, is very detail-oriented, and takes the initiative to detect problems and correct them while they are small. My co-host looks after my property as if it were her own and I would be sorry to lose her.

[Zachary156]

Thank you @Lisa723 When you say, "you look for someone local" do you mean you seek the Co-Host or when the Co-Host seeks your property, you want them to be local? I just want to know the best route to approach host to not come across as a sale pitch and bother the host.

Feel free to email me managementairbnbcohost@gmail.com I would like to talk more about this with you to learn through your experiences! 

[Lisa723]

@Zachary156 I've never had anyone approach me about co-hosting, and it's probably unlikely in my location, but if someone did approach me and they weren't local I wouldn't even consider it.

There are many regional facebook groups for airbnb hosts. That might be a good place to start.

[Zachary156]

Thanks for your input on this! I am starting local but I wanted to see what someone on the other side of hosting thought about local vs not local. Thanks for being so helpful! 

[Emmanuel1362]

Hello Zachary,

I am writing to indicate interest for a co-host position. With 1 year of hospitality experience and a passion for creating memorable experiences, I am confident in my ability to exceed guest expectations. I possess excellent organizational skills, attention to detail, and a genuine love for hosting. I would be thrilled to contribute to the growth and success of your company. Thank you for your consideration.

Sincerely,
Emmanuel 

[Sarah977]

@Zachary156  "I have messaged Air BnB owners local to me to gather information on what will help them become a better host..."

That seems like an odd question to ask a host. It presumes that they feel they

need to become a better host. Comes across as rather insulting.

[Zachary156]

I am not meaning it as an insult. Im sorry you take it that way. I want to help them become a better host by taking something off their hands if they need it so they can focus on other aspect of their business they thrive in. I think everyone has the capability of being better in personal life and business. Thank you for your feed back on the phrasing of my questions. I will change it up @Sarah977 

[Sarah977]

@Zachary156  I'm quite certain you didn't intend it to be insulting, but yes, different phrasing would be appropriate.

I'm not sure if you are only targetting certain hosts with certain types of properties, but in my case, my listing is a private room/ private bath with shared kitchen, etc, with me, the host. 

I have had solid 5 star reviews and no hassles with guests, so when it comes to my Airbnb business, there is nothing that needs to  be "better", nor anything I would require a co-host for. I actually like being totally in control of my listing and guest interaction.

[Sarah977]

@Zachary156  The reason hosts would want a local co-host is that contrary to what some people seeking co-hosting work seem to not understand, sitting at home handling the online part of hosting is the easiest part, and what even many hosts with co-hosts handle themselves. 

It's the boots on the ground part that hosts generally would be looking for. Someone to inspect the place after the cleaners have done their job, to handle any in-person interactions with guests, to attend to regular maintenance or emergency repairs, to go over and deal with a situation where guests are throwing a party, have snuck dogs into a no pets listing, or are otherwise being objectionable.

[Lisa723]

@Sarah977 exactly. I do the e-hosting; my co-host does the IRL part. She has to notice when something is broken or missing, and take care of it in short order. She is on call 24/7 and has to deal with all of the unexpected crises in real time.

[Helen3]

@Zachary156  what hosts look for in a co-host is someone who has extensive experience of being a host themselves who understands how Airbnb works inside out and who knows how to vet guests, manage guests relationships etc. It's like any other business people look for experts with direct experience.

Just because you have both worked in customer service doesn't mean you have a good understanding of the basics of what's in involved in running an STR business.

If you want to become a co-host as you don't have any experience I would suggest you start by hosting in your home.