Recently, we had the pleasure of hosting a young couple who were eagerly anticipating the arrival of their first child. Their visit was filled with excitement, joy and a little rest. On the morning of their departure, they decided to enjoy a leisurely breakfast at a beloved local coffee house.
However, as they were soaring above the clouds on their way back to the Big Apple, we received a frantic text message from them. They had just realized that one of their phones was missing, left behind at the coffee house. Understandably worried, they reached out to us with a huge favor: Could we possibly retrieve the phone and mail it to them?
Without hesitation, we assured them that we’d be more than happy to help. After all, in their shoes, we’d hope for the same kindness. We immediately drove to the coffee house, explained the situation to the staff, and showed them the text exchange. Thankfully, the specific staff member they had spoken to and texted with earlier was there and handed us the phone.
We took the phone home, carefully wrapped it in a box with plenty of cushioning, and headed to FedEx to ensure it made its way safely back to New York. A few days later, we received a lovely thank-you card from the couple, expressing their gratitude.
Reflecting on the experience, we’re reminded of how many small acts of kindness came together to make this possible—an unknown good Samaritan who turned in the phone, the helpful coffee house staff, and the reliable folks at FedEx. It was a team effort, and we were just happy to have played our part.
Helping them was not just a favor, but a reflection of the hospitality we believe in—a belief that we should always do for others what we would hope someone would do for us.
