Hello @Dianne79,
My name is Lizzie and I am Community Manager here. I'm sorry your first message here didn't go through, sometimes if you are on the page over a certain amount of time, you need to refresh the page before you can post. You have to love technology sometimes!
I can completely understand your concern here, but I also think it's important to highlight that for the full refund your guests will need to eligible to be covered by the EC policy, so for example if you have any bookings made after March 14, this doesn't apply to them. If your guests are still able to travel and you are able to host them per your local regulations, then I'm sure they are in need of a nice break and hopefully they won't cancel. Maybe you can message them and if they have to cancel, perhaps they would be willing to reschedule instead–your listings look incredible, so I'm sure they won't want to miss out.
Regarding the $250m fund, as you may have seen in my response below, payment notifications regarding eligible cancellations are still being sent out to hosts (as you can imagine there are quite a few) and so hopefully you will receive something soon.
I know this is a really hard time at the moment and I'm sure non of my response here will help this, but I just wanted to try and help a little and wish you well over the next few months.
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
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