@Shirley26 You may want to adjust the language in your house rules a bit. “Please list the full names of all guests in your booking request message to me, as Airbnb does not share this info with hosts.”
If this isn’t done, direct the guest to refer back to the full house rules they (supposedly) read and agreed to, and to please supply the info requested, ASAP. Note that they have 24 hours from the time of submission to do this, or their request will be declined.
I ask this of guests myself, and prefer to have names provided directly to me rather than have other guests added with Airbnb profiles, because often those profiles are brand new and devoid of any meaningful info....first name, no review history, no photo, etc. Does me no good. It’s great when you get a well aged profile with reviews, but I find that’s rare.
As I say, most guests haven’t seen a listings unique house rules, but that is largely Airbnb’s fault. If you look at the house rules banner in your listing description, it says “This host doesn’t allow pets or parties...click for details”. Well, who is going to click for details? As far as most people are concerned, it’s all been spelled out right there! They have no idea that there is a whole lot of unique info hidden in the link.
Note that the banner used to read “make sure this hosts house rules work for you.. click for details” I’m sure they changed that to what it is currently, because the original would have possibly led to less bookings. We don’t want to potentially put guests off with pesky house rules now, do we? 🙄