Guest canceling reservation early. Who needs to cancel and make that change? Them or me?

[Kay921]

When the guest wants to leave earlier than their due date by 10 days. Who should cancel l? The guest or host. I have a strict cancellation policy also. 

[Sarah977]

@Kay921  The guest. If they start hassling you for a refund, just tell them that Airbnb deals with the payments and refunds, according to the cancellation policy in place, not the host. And if you get a message saying the guest wants to cancel, and asking you to accept or decline, make sure you decline. If you accept, it goes down as a host cancellation, with all the penalties attached.

[Kay921]

Thanks much