Guest checking out early

Patti89
Level 2
Carlsbad, CA

Guest checking out early

My guest booked our place for 30 nights & is cutting it 6 nights early due to a job change.  Do I owe her a refund?

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Patti89 

30 nights is a "long term stay", the "long tem stay cancellation" policy has been applied to the reservation  and will not provide a refund.

Gordon0
Level 10
London, United Kingdom

No.