Guest checks out during reservation period

Ronnie123
Level 1
El Paso, TX

Guest checks out during reservation period

How or who makes the recalculation for a refund

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Ronnie123 

Your question is in the title of the post and in the body is a huge empty space.....

 

Answer:

- The guest can sent you a shortening request ("change" option on the reservation)

OR

- The guest can cancel the reservation

In both cases the cancellation policy will automatically calculate the refund (if any)

 

You as a host can also use the "change" option to shorten the reservation, having the option in the change form to override the calculated price by amending it