@Mairi16 I'd be really interested in your information source regarding asymptomatic people being "highly contagious". I've read most of the reports coming out of WHO and the CDC, and that information is, as yet, unconfirmed.
We have one case here in Chicago. She entered the US on January 13th from Wuhan. She started showing symptoms 3 or 4 days later. Which means she was incubating the disease on the flight, roughly 18 hours flight time, and passed through O'Hare airport, which sees hundreds of thousands of travellers every day, and she likely stood in the line at customs for some period of time.
I've been through customs at O'Hare. It can be a substantial length of time in busy periods.
She then went home, but did have contact with several others, including medical personnel at the hospital, where she is still in isolation.
It's now January 28th. There is not one single report of anyone else being sick.
Hi John,
Airbnb are only applying Extenuating Circumstances to the region of China which is affected (Wuhan) for listings, and to guests who have traveled through this region, or any guests who are diagnosed or suspected of infection at airport, port, or train station, and are unable to complete their reservation regardless of reservation location.
Unless your guest has stated they are coming from Wuhan, or have been diagnosed, we cannot currently remove any penalties for cancellations.
I hope this answers your query.
Best,
Gerry
www.airbnb.com/help