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Guest is receipt emails in Russian

‎29-06-2020 11:01 AM
Luisa824
Level 2
Norway
‎29-06-2020 11:01 AM

Guest is receipt emails in Russian

My language is set for English and I have a guest complaining she receives emails in Russian... what is happening and how to change? 

‎29-06-2020 11:01 AM
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‎29-06-2020 12:26 PM
Roberta2
Level 10
London, United Kingdom
‎29-06-2020 12:26 PM

Hi @Luisa824 

I think the guests will receive automated emails on the language and currency  that they have as default on their account? 

I am not sure it is something at fault with your settings. Did you ask her to double check her account settings?

 

‎29-06-2020 12:26 PM
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