Guest want to cancel

[Storyhouse0]

HMPY2HHEZZ and HMWR5XJFJH

The guest want to cancel due to covid and not being able to proceed with their celabration.

We have agreed with 100 % refund. Please confirm.

bestregards J

[Mike-And-Jane0]

@Storyhouse0 This is a community centre NOT customer support. I am afraid no one here can help with the cancellation. You  or preferably the guest needs to contact Airbnb customer support.