Guests ID

[Caroline1856]

Hi

I require quests to have a verified picture. I have received a message from a potential guest that he cannot upload a picture from his provisional and asked if he could email me this instead. Is this normal? I don’t know what to do help 😳

[Ted307]

I would ask the guest to get help with his account from Air BnB.

[Caroline1856]

@Ted307 thanks so much