Have we entered a ‘police’ state!

Answered!
David6
Level 10
London, United Kingdom

Have we entered a ‘police’ state!

So disturbed & outraged that Airbnb have excluded my dear friend  @susan17 from this community!

 

Susan is a real. Susan was here from the beginning. She is a SuperHost with most amazing reviews. Reviews of the kind  we only could dream of. Guests all rave about her hospitality. She will arrange a taxi to go buy ANY THING YOU WANT. Guests on a weekend away, want her kind of hosting. 


Susan is my friend. When my apartment was trashed by a party crowd and they threatened to kill me. They caused £12,000 damage. Yes I involved the police. But Susan reached out EVERY DAY to ensure I was ok! She is most amazing asset to this community! She cares about people! She cares even more about hosts! 

 

I am disgusted that Susan has been excluded. This CC is turning into a police state.

 

No! Hosts need an outlet to express their frustration. Who are you admins to state a post is ‘negative’!

 

How dare you exclude a host who supported so many of us!!! Outraged! Absolutely disgusting you could turn against one of the most supportive hosts out there ! Total disgust that you hung @Susan17  out to dry!!! 

 

 

Top Answer
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello everyone,

 

I wanted to come back to you on our decision to restrict Susan's access to the Community Centre.

 

As mentioned in several topics elsewhere, the decision was the result of repeated breaches of the Community and Content Guidelines over the last 12 months.

 

We have been working and talking with Susan for a long time now both publicly and privately to resolve this, however it could no longer continue. Being completely honest with you, this was a really hard decision to make, one we really hoped it wouldn't come to.  

 

We have enjoyed many conversations with Susan over the past few years and she is a very knowledgeable host, but, the way we act here has to benefit the overall health of the community we are all part of and unfortunately her contributions were no longer constructive. 

 

I'm pleased to say that it's a very rare thing to happen in the CC, and as you can imagine it's certainly not nice for us Community Managers either. 

 

This is everything I have to say on this, so I do hope it is helpful. Please feel free to contact me via CC DM or any of the Community Managers here. 

 

Thanks,

Lizzie

 

P.S - I hope you don't mind @David6 I've moved this discussion to the Help Board in the CC–all comments remain. 

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

158 Replies 158

@Suzanne302 Agree with you 100% .  The post you reference from @Ute42 caused an eye roll from this host and I'm sure a great many others who have no inclination to get involved in this crazy feed.  

@Suzanne302  "this just isn't my fight because in my world, there are way more important things to care about". 

 

@Wendy1071  " ....from this host and I'm sure a great many others who have no inclination to get involved in this crazy feed."

 

One has to wonder why you are both still here, then.  

@Colleen253  Oh, I don't know, maybe because I keep getting notifications that I've been tagged? You're adorable! Have a great day!

@Suzanne302 

As of an hour ago... I have no idea what you're talking about:

 

https://community.withairbnb.com/t5/Help/Have-we-entered-a-police-state/m-p/1293375/highlight/true#M...

 

The problems still remain.

@Ian-And-Anne-Marie0  That makes sense to me. She was banned, ergo, she is not allowed to post on her own, or through someone else's account.

**Content removed
Hello, this message is to let you know that we have had to remove this message. As Susan17 has been banned from this forum, it would not make sense to allow content written by her to be posted via proxy.

 

Thanks Quincy.

 

You will of course note that the 'likes' on that removed content are for the content and not the removal.

 

What struck me about the content and her resolve was her conclusion to the matter. She did kindly request that the post NOT be removed so readers could be in possession of the full facts to allow them to arrive at their own conclusions and she did pledge to never post on this forum again, for any reason.

 

I guess thats null and void now.

 

Your Welcome.

@Ian-And-Anne-Marie0   @Lizzie  @Helen350 @Ute42 @Sarah977 @David6 @Ian-And-Anne-Marie0 @Colleen253 @J-Renato0 @Alba160 @Rebecca181 @Garrett48 @Branka-and-Silvia0 @Mark116 @Tom274 @Paul1255 

Can I please take this opportunity to remind all users that they are not permitted to usher the word 'S.U.S.A.N.1.7' again.  If a user is found to be in violation of this command then they will be removed from this community.  This is deemed necessary in order to protect the general health of this community and its for your own good.

 

Thank you for your understanding and have a lovely day.  Stay positive everyone.

One word:absurd.

Airbnb are Snakes.
David6
Level 10
London, United Kingdom

@Lizzie  you got nothing to say. How dare you!!! 

Robin129
Level 10
Belle, WV

Well, I've missed something important. I've not checked in for a while.


---> That's how I look at most guests, like cousins. And you know, some of those cousins are kooks.

I missed it too, apparently. But I'll add my voice of outrage, if she's indeed been banned. That's pathetic and shameful. Seriously.

Jennifer1421
Level 10
Peterborough, Canada

@David6I agree - Susan has been a boon to this community in countless ways, and this ban is shameful.

 

Michelle53
Level 10
Chicago, IL

As a newer poster in the CC, I've always looked for @Susan17 's commentary on a host of topics. Always heartfelt, spirited, in-depth. Possibly controversial, depending on which side of the issue one resides. But where would we ever be without dissenting voices ?  Everyone agreeing all the time ?  That would be bland and uninteresting.  I think the CC would be less for it.   I, for one, will miss her. 

Sharon1014
Level 10
Sellicks Beach, Australia

Curiosity got to me. What did Susan say that upset the apple cart?   Maybe this... well, her point #3 in particular and maybe also #4.  The likeable Irish firecracker has been banned from posting?  Shame, but I have wondered sometimes why some hosts hang around if they are so unhappy (when there are other options they can freely choose).  I think it's because ppl like Susan do actually care a great deal about the fortunes of the company - the flame burns so hot because the source is in a world of hurt.  Just sayin'.  Hope they restore her posting rights at some point.  Peace, love, health and return bookings to us all.

 

Susan Ireland.JPG

well, anyone with a 89 IQ can see why she was banned. She is what we call a trouble maker. This should not be treated as a personal rant page, and specifically not one in which you predict a horrible demise of the site hosting your comments.  Thanks, Sharon, for sharing. 

With respect, @Collins8 , judging by your comments and inability to formulate a coherent sentence, it doesnt look like you quite make the 89 IQ category yourself