Host Lies On Response To Review

[Julie4700]

I'm looking for advice on what to do when the host blatantly lies in response to my review. 

But first some back story...

We stayed at an Airbnb paying $5626/month and there were so many issues:
- AC was not working properly during temperatures of 110 F+

- Felt discrimination based on having a service animal

- Fire alarm and security system went off for 3 days straight

When I wrote a review for her she responded and blatantly lied, saying the AC worked even the tech had to come out and fix it.  She said that I was lying about the fire alarm going off.  And she lied saying that I asked for a full refund, I only contacted Airbnb about the problematic days.

This was by far the worst experience I've ever had with a host. She of course did not write me a positive review. I will say that all my other reviews are glowing. 

So here are my Q's:
1) Can I do anything about her blatantly lying?
2) In the future if my the accommodations/amenities are a huge issue should I just vacate the property and then contact Airbnb?  What is the best way of handling a situation where the listing becomes unlivable?

[Anonymous]

@Julie4700   

1) Can I do anything about her blatantly lying?

Refer to: https://www.airbnb.com/help/article/2673/airbnbs-review-policy

Money quote: "Airbnb doesn’t mediate disputes concerning the truth of reviews. "

So that's a no.

2) In the future if my the accommodations/amenities are a huge issue should I just vacate the property and then contact Airbnb?  What is the best way of handling a situation where the listing becomes unlivable?

See here: https://www.airbnb.com/help/article/2868/rebooking-and-refund-policy

If the rental is not habitable due to any of the travel issues listed, including a malfunctioning major amenity (e.g. A/C), and your attempts to resolve it with the host have failed, you should contact Airbnb no more than 72 hours after discovering the issue, with evidence, and plan to relocate as soon as possible. The stay will still be eligible for reviews from both parties, but ideally you'll be able to find more suitable accommodation.