Host cancelation due to poor previous reviews

[Patrick2186]

Hello everyone, 

Hopefully someone can guide me with this.

My Airbnb automatically accepts bookings and I have been very happy with how this has worked thus far.

I recently got a booking and upon reading their 1 review, I am unsure if I am comfortable to host them.

I have reviewed the rules on host cancelation and I am worried that my Airbnb performance and stats are going to be affected if I go ahead and cancel their reservation. 
To me, this is very frustrating. Reviews are the most important aspect (in my opinion) of Airbnb and I read all my reservations previous reviews to make sure I am comfortable with honouring each booking. 
This is the first time I haven’t been completely happy with a previous review. Surely with the reviews being so important, as hosts we should be able to react to the information in them without being penalised.

Has anyone any thoughts?

Thanks in advance

[Mike-And-Jane0]

@Patrick2186 as an IB host you should be able to cancel 3 reservations per year free of penalties. Not sure if this affects your super host stats.

[Helen3]

https://www.airbnb.co.uk/help/article/484/how-can-i-control-which-reservations-i-get-with-instant-bo....

@Patrick2186