Hello,
As a host I would like to change the cancellation policy for a stay that is already booked. It is for the Derby - a three day event that happens once a year. The demand is super high and so we need to have a firm/strict cancellation policy in place. However, the current guest booked before I changed it this year (haven't booked since pre-pandemic.
I have a great rapport with the guest via messages on AirBnb, and they are in agreement with the cancellation policy change.
Is there a way for me to make this change without them having to cancel and re-book? I did just update my policy on the listing but I assume that only applies to future bookings.
Thank you!
David