Hostess wrongfully accused of sexual harrasment at 70

[Peta7]

And again the hosts are penalised for reporting an unruly guest.

In a nutshell: a guest requested to extend his stay with a cash transaction after verbally assaulting us the night before and we obviously declined....big mistake!

Using the excellent listing damaging tools provided for on the platform Help Centre the guest wrongfully lodged a complaint re: sexual harassment, hate, intimidation, racial discrimination and ill treatment of a stranger?

The most laughable being the sexual harassment charge brought against me while in the presence of my husband and other guests, and what is really side splitting is being accused of sexual harassment while fast approaching the 70's?

And the cherry on top....it would appear as if the infamous CS department is taking sides with the guest and are now believed to be discriminating against us due to our familial status? Our account could be closed by an obnoxious agent lacking insight and understanding?

Is there any advice on offer for escalation from our side or are these agents untouchable?

[Branka-and-Silvia0]

@Peta7you sexual predator 😄 lol

I would flag and report the guest and say what you said here in your first sentence. I hope the guest's complaint will end up with some intelligent rep who will understand what this is all about

Just in case, I would write down the phone numbers of all existing future bookings

[Peta7]

And everyone thought I was wild just because I still ride my bycicle......:-)

We already flagged and blocked the guest, the reporting did not help us much, this is what lead to us being investigated and we doubt if there are any of those reps mentioned around? An English competent unintelligent with some insight and savy will also do, doubt if even they exist?

There should be an ombudsman for this infamous Department, ludicrous to put so much power in the hands of the uninlightened?

Do not really need any phone numbers, turning away many due to lack of Water in Johannesburg.

[Peta7]

Yawohl mein fuhrer!

(At least we do not feel so alone anymore, looks as if CS is getting rid of all of us 🙂 Please see the following achievements reached  under Project Lighthouse)

"Since 2016, we’ve removed 1.3 million people from Airbnb for declining to treat others without judgment or bias—but there’s still a lot more work to be done"

[Peta7]

In South Afrrica there is a much liked and used word under the local population and all that we can say is .... Eish

Apparently it means: "an exclamation expressive of surprise, agreement, disapproval, etc."