@Eva 457 I understand exactly how you feel
There is no equality with Hosts and guests,as I have learned over the past 7 years as a superhost..
Airbnb have a so called threshold to meet when looking at a bad review from a guest towards a host.
Eg. guest makes a complaint about their accommodation and Host that are obviously conjured concocted and colored and defamatory....superhost replies with a multitude of evidence to support his case and proof the complaint was premeditated ,completely false and made with the intent of a Freeby stay in mind ...(too long to give wordings from each, sorry)
Airbnb refer to their threshold with complaints ...one point in their threshold refers to language being
used about character and being personal and they "may" remove the guests review if this is found to be the case.
In a nutshell the host called me dishonest ,a liar,and my accommodation described as a tip.
Almost 90 great reviews on the same property were ignored by Airbnb and the fact of defaming my character also was ignored...and yes you guessed it..the word "may" came into action in the threshold and found in favour of the guest .with the probability of a refund ..What a joke..and I told them this is so many words Totally biased to their guests and ...NO RESPECT FOR THEIR HOSTS WHATSOEVER.
I'm pulling the pin soon as I've really had enough of their "biased attitude towards the guests with horses blinkers attitude towards hosts ..... We're not seen to be equal...will I get any future bookings with this review on display to the world? I doubt it .Who after all is going to trust a 7 year superhost who is dishonest and with accommodation that's akin to a tip ?
Not many if any ..