How do I contact air bnb when they've messed up a payment please? I have a specific problem that needs a specific answer
24-02-2020
06:27 AM

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24-02-2020
06:27 AM
How do I contact air bnb when they've messed up a payment please? I have a specific problem that needs a specific answer
I have been trawling all the pre-scripted answers and can't find a solution... can someone please tell me how to contact airbnb accounts people directly.
24-02-2020
06:27 AM
6 Replies 6
24-02-2020
06:40 AM

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24-02-2020
06:40 AM
@Nicola1850 Large pinned post, on first page of this Help forum, right above where your post appeared :
You can't contact an accounts team member directly, but hopefully the CS agent you talk to will pass it to the appropriate dept.
24-02-2020
06:40 AM
24-02-2020
09:12 AM

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24-02-2020
09:12 AM
I must be thicker than I thought... I don't understand your post... can you be more specific about how/where/ I can click or contact please?
24-02-2020
09:12 AM
24-02-2020
05:41 PM

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24-02-2020
05:41 PM
@Nicola1850 Look on the first page of this Help forum where you posted this. There is a pinned post there entitled "Contact Airbnb" It has phone numbers and other ways to contact Airbnb. If you just click on that link I posted above, it will take you right to that post.
24-02-2020
05:41 PM
25-02-2020
08:49 AM

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25-02-2020
08:49 AM
thanks for your help but it keeps logging me out once I've logged in...andthen I go round in circles...however I do think I've resolved my issue despite this. Manythanks!
25-02-2020
08:49 AM
25-02-2020
08:30 AM

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25-02-2020
08:30 AM
+1 (415) 800-5959 Call this number during US business working hours in California. The US based call center is very helpful.
25-02-2020
08:30 AM
25-02-2020
08:50 AM

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25-02-2020
08:50 AM
Thank you! This was very helpful until they hung up on me.. however I have managed to resolve my issue nonetheless. Many thanks!

