How you know a company going downhill...

[Mike2922]

1.  No way to leave feedback. 

2. Search results don't come close to what you looking for.

3. Airbnb.com going down.

I have booked plenty of places using air.  But this year will be different. 

Bye air....

[Jenny]

Hi @Mike2922 

Sorry you feel that way!

You can actually send feedback to Airbnb by heading here and choosing from the relevant options.

If you can clarify what the issue with the search results is, and what you mean about Airbnb.com going down, then I'm sure our Members would be glad to help.

Jenny

[Mike2922]

Well. I tried to book a house in chincoteague VA.  I kept getting results that were not my exact dates.  I have used airbnb quite a few times in the past. But the fees started to get outrageous also. And the fact that we are having this conversation here and not through feedback and/or a contact us page they are distancing themselves from me. But im just a customer. 

I successfully booked my house through another service.

[Sophie2188]

Every institution is vulnerable to decline, no matter how great. We found that great companies often fall in five stages: 1) Hubris Born of Success, 2) Undisciplined Pursuit of More, 3) Denial of Risk and Peril, 4) Grasping for Salvation, and 5) Capitulation to Irrelevance or Death. 

[Shauneen0]

Highway robbers, they are the exorbitant service fees are unacceptable..

Basically, they’ve collected $90.25+$83.44=$173.69 on a 4 day stay  **the price of one night at this property is $120.65!

[Fred13]

By my PC calculator that is a 35% service fee which mathematically and technically  is almost impossible to happen. But you used the word 'Basically', which tells me there is more to your story.