I can't cancel my reservation because no submit button is provided

[Oana-Gabriela0]

Hi everyone,

I have a problem with canceling my reservation.
After pressing "Cancel reservation" button, a new page appears with the following content:

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Cancel reservation
Why do you need to cancel?
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There are no fields where I can add the reasons or a button to press in order to confirm my cancellation.

Has anyone encountered this error? Or has a solution?
I can cancel my reservation till 6 of May.

Thank you!

[Anonymous]

@Oana-Gabriela0 Usually the glitches that occur in the app aren't replicated in the desktop version, and vice versa. So whichever version of the platform you're using, try switching to the other. 

[Oana-Gabriela0]

Thanks @Anonymous for the hint. 

I'm a developer and I tried what you've told me (from PC, Android and Iphone) and I also tried to inspect the errors from "Console - html" to see if I can pass throw. 

But without succes. I wrote to Airbnb a message. 

If they will answer me, I will post it here. Maybe there are another people in my situation. 🙂 

Thanks again!

Have a nice day!

[Oana-Gabriela0]

I succeed to figure out why I had this problem.
The reservation was done from another account and I was only a member of the reservation. The only person who can cancel / modify it, is the main guest (the person from which account the reservation was performed). 😄

The others, can only visualize it.