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Immediate cancellations from AirBNB?

‎11-11-2021 07:03 PM
Shanna86
Level 2
Sheldon, IA
‎11-11-2021 07:03 PM

Immediate cancellations from AirBNB?

My potential guests say that they submit their reservation, the payment is processed, and then the reservation is immediately cancelled.  This has happened twice.  Anyone know what is happening with this? 

‎11-11-2021 07:03 PM
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1 Reply 1
‎11-11-2021 07:17 PM
Mike-And-Jane0
Top Contributor
England, United Kingdom
‎11-11-2021 07:17 PM

@Shanna86 It could be because their bank has pulled the payment or Airbnb don't like something about their account. They need to ask Airbnb what is going on.

‎11-11-2021 07:17 PM
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