People I have no connection to and no knowledge of have had access to me listing and account. I was not notified by Airbnb that these transaction was taking place. I have 3 questions to Airbnb IT security:
Why is there a message to William at my message board?
Why did Airbnb payout to a foreign bank account when there was no rent income at my account?
How could a person named Brandon McKee add a bank account to my listing?
Why did I not get any notification that another bank account or credit card was added to my listing?
Please se the photos attached.
I hope I can get an answer from Airbnb.
Best regards
Marie
I didn't notice before now, because I was not active on Airbnb for several years. This year in July I rented my summerhouse out for a week. Afterwards I didn't get the rent transferred. I wrote to ask Airbnb why, and was told I owed Airbnb money because there was this transfer in dollars to someone called Brandon from my account. I tried to find out what had happened, and then I found out about this message to a person (which seemed to be a person in Turkey) at my message board in my Airbnb account. And that a bank account had been added in December 2018. But I never got any warning or notifications from Airbnb when it happened, I think it must be a technical error in the Airbnb system. I worry about the safety, if I should decide to use Airbnb again, which obviously depends on if we get this sorted out.
Br Marie
