Is this Spam? Getting Email from: support.airbnb@authbridge.com

Answered!
Tridipta1
Level 2
Kolkata, India

Is this Spam? Getting Email from: support.airbnb@authbridge.com

Hello

Am getting Email for ID verification from this Email ID: 

support.airbnb@authbridge.com ; 

Is this Spam? Because I have already verified myself through the APP.

And they have also sent me an Different log In ID details. 

If its spam then how do they get my Name & Contact Id????

 

Please response

Top Answer
Elena87
Level 10
СПБ, Russia
14 Replies 14
Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

@Tridipta1 , @authbridge.com is not an Airbnb address, see

https://www.airbnb.com/help/article/971/how-do-i-know-if-an-email-or-website-is-really-from-airbnb?l...

 

I am receiving Spam and Phishing emails every day. Don't click on any link, and delete them.

 

Then How did they get my Name & Contact IDs???

May be someone in Airbnb Database selling this IDS to the Spammer??

Why you are silent and not taking action?

 

It's so real that anyone can click it and give all the data to them.

 

Tridipta1
Level 2
Kolkata, India

Even I got email from airbnbmail.com aswell. Which is listed in your given page.

 

Its Like this:

 

Screenshot at May 13 13-44-00.png

 

Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

That's odd, as @airbnbmail.com is an official Airbnb address.

 

Check this, and the procedure how to double-check: https://www.airbnb.com/help/article/971/how-do-i-know-if-an-email-or-website-is-really-from-airbnb

 

A very good fake?

They are now calling me from this No: +1140036915;  they are asking me to provide for details.

 

How is this possible- without any support from an Internal team?

Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

A member in our DACH group just got this message, on the first glance also sent by a "genuine" Airbnb address - really strange:

 

discover.jpg

Tridipta1
Level 2
Kolkata, India

How is this Possible???

AirBnb is getting worse now if they don't provide better Security and Support Services

Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

You could forward it to phishing@airbnb.com

 

Please note: If it's a phishing attempt, then it has nothing to do with Airbnb, but coming from a third party.

I get the same every day regarding Paypal, eBay, Bank account etc. Just be very careful.

 

 

Elena87
Level 10
СПБ, Russia
Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

Great help, thank you @Elena87 !

Thanks a lot

Hi all,

 

so was this legitimate? I need to submit ID info to Authbridge as a host so wondering? Thanks

Priyanka48
Level 2
Orlando, FL

so is this legitimate?

This AuthBridge people were asking to attach confidential PII information in an email. This is a really insecure practice. They are putting customers in danger if they are really legit. If this is the way AirBnB does business then they are putting their customers at risk. Unless AuthBridge team are just trying to phish Airbnb customers.