Listing hidden and suddenly disappeared from account

Answered!
Laura4297
Level 2
Alghero, Italy

Listing hidden and suddenly disappeared from account

Hi,

 

I recently opened a new listing into an old account where I used to rent another property in the past. The old listing has been deactivated.

This is the issue: I had to hide the new listing as it was not ready to be published online. Few minutes after I did this, a red message appeared on the top of the page saying something like that I had no longer access to that page and the listing disappeared in my account!!! Now when I click on " Listings " it says that I don´t have any and to create a new one! How could it be possible? I tried to contact the customer care but so far nobody replied to me. 

Could it be a bug in the system which for some reason deleted my listing?

I don´t know why, everything with the creation was going smoothly!

 

Thank you 

Top Answer
Helen3
Top Contributor
Bristol, United Kingdom

This is one best to contact Airbnb on. We are a community of hosts and guests so can’t help with technical issues. Good luck. 

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

This is one best to contact Airbnb on. We are a community of hosts and guests so can’t help with technical issues. Good luck. 

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