Hi @Alexa4210 I want to provide you with another POV on the natural gas smell. It could possibly be that guest did not know what the smell was. She may have thought something spoiled in the kitchen was the source.
Let me give you a true scenario that happened to me when I first purchased my home Dec 2021. I came home after a day of shopping to a god-awful smell. All I could think of was either spoiled food was in the refrigerator or trash cans. I checked and nope nothing! I have 3.5 baths and I checked each one to see if maybe a toilet hadn’t been flushed or possibly backed up. Nope. My property is on a septic system so I went out to backyard to see if ground was flooded. Nope.
I was befuddled. Went back in house, opened windows and did a Google search. I found if there is a smell like rotten eggs, it means gas is escaping. So I went to my fireplace—why is it always the last place you look—and voila!—there was the source of the smell. Went back outside and turned off the propane tank to the fireplace. Come to find out that the smell was from the tank being low on propane and this was fumes from the sediments. Still dangerous. Maybe consider purchasing a carbon dioxide detector.
So moral of story—it is very plausible that guest did not have a clue gas was escaping. And when you messaged her in an accusatory tone, it probably startled guest and yes, ended a wonderful stay otherwise.
On another note. Since March I have hosted a dozen guests, and no lie—not one of them looked like their photo. And it didn’t occur to me to question them.
It is sad that you’re suspended because guest felt there were cameras on the property. I hope you’re reinstated soon and the refund to guest reversed since you can prove there are no cameras.
However, I want to say that hosting should be friendly, amicable, enjoyable, and non-confrontational. Sometimes in life, one must hit pause before jumping to conclusions, lest we offend the other party.
Just my 2cents.