Manage My Experiences Listings Page Broken

Manage My Experiences Listings Page Broken

I've experienced this on both my old account, and my new account. 

 

So, I logged in and under my account options, was attempting to go into "Manage My Experiences" to manage or update my experiences listings. 

 

What happens is that the page 'thinks' for a minute, then it times out, saying "Error - Too Many Redirects". From the looks of it, it seems like Airbnb's URL for the Experiences management page is broken, or redirecting to multiple URLs. 

 

in any case, I'm unable to edit or update my listings. 

 

So I ended up deactivating that account and starting a new one. I activated my new account, and was able to get my experiences listings started, but no more than a day after that, i tried to access them, and same issue occurs!

 

I spoke with support and they supposedly escalated it to devs, but the case closes after that with no resolution. They claim that it's a systemwide issue, but, are there other experience hosts out there who have encountered this issue? Are you able to manage your experiences? 

 

Kind of at a loss here. Planning to start a new support ticket, but have very low expectations, as the last one led nowhere. 

 

2 Replies 2
Lorna170
Level 10
Swannanoa, NC

@Ephraim14   Too many redirects may be causing your machine or service provider’s virus protection to trigger.  This can also occur if you are using a saved link to the product.  Unfortunately, it may be lip service from CS that your issue has been sent to development.

 

Have you tried a “clean” machine?  Other browsers?  Cleared your cookies and passwords?  Good Luck!

Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

@Lorna170 Thank you for the suggestions! It may not always look like it but clearing your cookies and browser history can actually solve a lot of issues.

 

@Ephraim14 Did you get a chance to try these suggestions yet or do you still need help? Let us know!

 

 

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