My email was hacked. Want to deactivate my account. "Unresolved" issue from 2017 hinders ! Please contact me at new email below

Suzy153
Level 1
Pittsburgh, PA

My email was hacked. Want to deactivate my account. "Unresolved" issue from 2017 hinders ! Please contact me at new email below

I only want to Deactivate.  But can't bc of a dispute...5 years ago!.... that has not been cleared on your end. 

 

Also, seriously, I need to Deactivate til I sort out hacked email issues.  Hacked email:  *** .  DO NOT SEND EMAIL TO THIS ADDRESS

 

Please use this one to communicate: ***

 

I  look forward to full resolution of past transaction, and, ability to deactivate my account.

 

Thank you, Suzy

 

**[E-mail address removed - Community Center Guidelines]

4 Replies 4
Kate867
Level 10
Canterbury, United Kingdom

@Suzy153   Unfortunately this is a forum for discussion and not for contacting Airbnb.  Perhaps one of the site Admins can help? @Sybe  ?

Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

@Kate867 Thanks for the tag. 

 

@Suzy153 I'm so sorry to hear about this! I'll send a message over to the team now, hopefully we can get that issue resolved and your email address changed.

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Emiel1
Level 10
Leeuwarden, The Netherlands

@Suzy153 

Exposing your email adresses here is an invitation for hackers.

Also do not use "free" emailadresses like gmail for serious purposes.

 

Please be more careful in the digital world !

Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

Hi @Suzy153 ! CS came back to me asking if you could open a ticket with them. You can check how to get in touch with CS here

 

Once you've done so, please let me know so I can make sure they update your ticket. 🙂

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