Log In  
Community Cafe

No customer service.

‎08-09-2021 12:17 PM
Jamie817
Level 1
Barnstaple, United Kingdom
‎08-09-2021 12:17 PM

No customer service.

I have a voucher given top me for a cancelled holiday due to covid that expires in December, but for some reason its been made inactive when using it to book somewhere.

 

-I messaged support in the app and was passed on to someone higher up but haven't received a reply to any messages in 21 days.

-I messaged twitter account but received bot response of sorry its been escalated.

-I rang them 3 times and they hang up on me soon as i mention voucher.

 

What should I do next?

‎08-09-2021 12:17 PM
1 Reply 1
‎11-09-2021 07:58 AM
Mike-And-Helen0
Level 10
England, United Kingdom
‎11-09-2021 07:58 AM

@Jamie817 hey neighbour!

 

Tweet again. 

‎11-09-2021 07:58 AM
0 Likes

More from Community Cafe

Unusually messy house by 4 kids and 2 adults

How do I proceed with, this I have a guest with 4 kids. The ...
How do I proceed with, this I have a guest with 4 kids. The kids dumped buckets of dirt and stones in the sink.. Completely c...

Chhosing a bedroom

Why do you allow property owners to includea sofa bed/murphy... Latest reply
Why do you allow property owners to includea sofa bed/murphy bed in a listing when you allow for a bedroom search? Addition... Latest reply

Explore Resource Center articles