Not able to reach the owner

Karen2459
Level 1
Ghent, BE

Not able to reach the owner

I've booked an accommodation but had a couple of questions about our stay.

I've tried to reach the owner by phone, email, messages via air B&B but it seems i'm not able to reach him/her.

Is there a contact person from Air b&b who can help me sort this out?

1 Reply 1
Roberta2
Level 10
London, United Kingdom

Hi @Karen2459 

 

This is not normal, hosts are ver pro-active

Please call airbnb, they may be able to help you, even canceling the booking for you without fees

 

Numbers here:

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245