@Mike-And-Jane0 Sherry has 108 glowing reviews. Don't you think if she didn't provide silverware that guests would have complained about that in their reviews? Additionally, she rents a private room in her home. Asking to see the contents of her silverware drawer is absurd and invasive.
That Airbnb seems to have the time and resources for such ludicrous nonsense when they can't even answer the phone anymore- yes, there is everything wrong with this.
If they are going to spend time verifying listings, they need to start with the ones with low ratings that guests have had a lot of complaints about.