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Reservation change

‎03-05-2021 10:46 PM
Jennifer158
Level 1
Honolulu, HI
‎03-05-2021 10:46 PM

Reservation change

Hi!

 I’m trying to change a guest’s reservation but keep getting an error. I need assistance!

‎03-05-2021 10:46 PM
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2 Replies 2
‎03-05-2021 11:02 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎03-05-2021 11:02 PM

@Jennifer158 

 

Which error is showing on the change form ?

‎03-05-2021 11:02 PM
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‎03-05-2021 11:54 PM
Debra300
Top Contributor
Gros Islet, Saint Lucia
‎03-05-2021 11:54 PM

@Jennifer158,

In most situations, it is best that the guest submit a request to change a reservation (there are links on the that the guest can click).  If a host makes the change, it resets the cancellation period, and then the guest can cancel without penalty (except for the Airbnb service fees).

Don't just believe what I say, check the Airbnb Help Center
‎03-05-2021 11:54 PM
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