Reviews

Rose1425
Level 1
La Ferrière-en-Parthenay, FR

Reviews

Can anyone explain why a cancellation from 2017 and reviews from 2016 show at the top of my reviews list instead of newest reviews Thanks in advance

1 Reply 1
Jennifer1421
Level 10
Peterborough, Canada

@Rose1425I've noticed this while looking for places to stay for an upcoming trip. It looks as though the platform has decided to highlight "less than stellar" reviews for listings by dredging them up from however long ago, and putting them front and centre in our listing reviews.

 

This does not seem to be happening in my area, but I've noticed it in the last week or so elsewhere. Poorer reviews show as either the 1st or 2nd review on the listing, regardless of how long ago it was left. Looking at your listing, though, I see that an old review from 2016 looks quite positive. I'd be interested to know if the stars that guest left were lower...