that is the most stupid joke?
You set up a secure deposit but HOST can not use it so what is the purpose to ask for a SECURE DEPOSIT ?
You make a claim agains the guests for any property damages make for them, so airbnb resolution center said doesnt qualified for the host guarantee,
then you ask for make the secure deposit cover that damages, and airbnb said "secury deposit neither cover that" so secure deposit is useless, does not cover anything, even if you have it set up for guests to accept it when made the booking, it does not work for nohing, period
what is the problem with airbnb? why airbnb does what they want with hosts in order to keep guests happy
you know, it's time to diversify