Suggestions for Alternate COVID policy and corporate message

Suggestions for Alternate COVID policy and corporate message

Here’s an idea to start with - AirBnB posting something like this on their site instead. 
This one still needs some editing but think we need to start making suggestions in order to arrive at a more equitable outcome to this situation going forward after April 14.

 

Due to the incredible toll C19 is taking on our community, we hope you understand that many hosts and guests are experiencing difficulties. As we all look forward to better days ahead, we hope our community engages with compassion and understanding.

 

Hosts with a strict cancellation policies will be asked to honor the 50% refund which AirBNB will process (including refunding all fees) on your behalf. Community members are also free to work out additional  arrangements which might include additional refunds, discounts for upcoming stays, or a free night.

 

Guests may also now opt-in to allow hosts to keep 100% of their booking cancellation to help in particularly economically hard hit communities such as NY, WA, CA and Italy.

 

We are all stronger when we all share the burden of difficult times equally. Thank you for your understanding.

 

Other “even-handed community” suggestions are welcome....

1 Reply 1
Ann72
Level 10
New York, NY

@Michael4841  I like that!  It brings hosts and guests together instead of pitting them against one another.  I would take out the 100% sentence, but that's up to you.